Shipping policy

Thank you for choosing to shop with us. We are committed to ensuring your shopping experience is seamless and enjoyable, including the shipping process. Please take a moment to review our shipping policy outlined below:

1. Processing Time:

  • Orders are typically processed within 1-3 business days from the date of purchase. During peak seasons or sales events, processing times may be slightly extended, but we strive to dispatch your order as swiftly as possible.

2. Shipping Methods and Rates:

  • We offer several shipping options to cater to your needs, including standard, expedited, and express shipping.
  • Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at checkout before finalizing your purchase.

3. Domestic and International Shipping:

  • We ship both domestically within USA and internationally to various destinations around the globe.
  • For international orders, please note that additional customs duties and taxes may apply upon arrival in your country. These charges are beyond our control and are the responsibility of the customer.

4. Shipping Carriers:

  • We partner with trusted shipping carriers to ensure reliable and timely delivery of your orders. Once your order is dispatched, you will receive a tracking number via email to monitor the status of your shipment.

5. Estimated Delivery Time:

  • Estimated delivery times vary depending on your location and the shipping method selected. Generally, domestic orders arrive within 3-7 business days, while international orders may take 7-21 business days for delivery.
  • Please note that unforeseen circumstances such as customs delays or inclement weather may impact delivery times. We appreciate your patience and understanding in such instances.

6. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery online.

7. Shipping Address:

  • It is the responsibility of the customer to provide accurate and complete shipping information at the time of purchase. Please double-check your shipping address to ensure prompt and accurate delivery.

8. Shipping Restrictions:

  • Certain items may be subject to shipping restrictions or regulations based on their size, weight, or content. We will notify you promptly if any restrictions apply to your order.

9. Order Changes and Cancellations:

  • Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before finalizing your purchase.

10. Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

11. Contact Us:

  • If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer support team at Support@lumbocollection.com.
  • We are here to assist you and provide the best possible shopping experience.

By placing an order with, you agree to adhere to the terms and conditions outlined in this shipping policy. We appreciate your trust and support and look forward to serving you again in the future.

Note: This shipping policy is subject to change without prior notice. Please refer to the latest version available on our website for the most up-to-date information.